Gotcha... The good thing about a custom device is the ability to have whatever gap you need
I do hope you find a way to work out the issues. I know with the round ring Cagedmonkey v would get a sore spot but that was quickly fixed when he started wearing the oval ring.
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I should probably order my cage with both the oval and the circle ring just in case. I am excited to get there. Although my wife made me a deal that I could get a custom cage once I got my weight down to 250. I can’t wait.